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Human Services Certification Overview

We are one of the few Certification Bodies accredited by JAS-ANZ to provide certification to all accredited Human Services Schemes

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Espresso survey 1 - ISO 9001 and 14001 requirements

National Standards for Disability Services:

These are the Federal Standards, which Australian Disability Enterprises (ADEs) and Disability Employment Service (DES) Providers need to meet in order to receive funding from the Australian Government.

Department of Human Services Standards

These standards are the Victoria State Standards which apply and need to be met by all service providers funded by the Department of Human Services in Victoria. These may includes but not limited to some of the following Services: Accommodation, Day programs, Respite, Housing and Homelessness.

Human Services Quality Standards:

These standards are the Queensland State Standards which apply and need to be met by all service providers funded by Department of Communities, Child Safety and Disability Services. These may includes but not limited to some of the following Services: Accommodation, Day programs, Respite, Housing and Homelessness.

National Disability Advocacy Standards:

The standards and Key Performance Indicators are applicable for Advocacy Agencies funded under the National Disability Advocacy Program to provide Advocacy services for people with disability - this is a federal Standard.

Job Services Australia – Quality Assurance Framework Principals:

The program which is run under this standard can be a combination of the above standards in addition to the Quality Assurance Framework Principals. Services need to have a system in place that meets one of the following standards ISO 9001 :2015, Disability Services Standards and ESIS Standards as well as the Quality Assurance Framework Principals. These standards combined outline the Government’s requirements for service quality

NSW Disability Services Standards:

These standards are NSW State Standards and require a Third party Independent review again.st the Standards for all service providers funded by Family and Community Services – Ageing, Disability & Home Care (ADHC). These may includes but not limited to some of the following Services: Accommodation, Day programs, Respite, Early Intervention and Specialist or Behaviour Support.