DNVGL.com.au

Human Services Certification

Assuring quality across all areas of human services certification
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"With more than 15 years of Health Services experience, we are one of the few Certification Bodies accredited by JAS-ANZ to provide certification to all accredited Human Services Schemes. This gives us the market edge"


DNV GL is a full scope  Independent Review and Certification Body accredited to audit against Federal and State funded Human Services Schemes, including all JAS-ANZ , Federal and State Human Services Schemes.


Human Service Certifications

NDIS - National Disability Insurance Scheme (Approved Quality Auditors Scheme)

The National Disability Insurance Scheme (NDIS) is a community insurance scheme in which the government of Australia directly invests in people with disability.  The scheme is given legal effect through the National Disability Insurance Scheme Act 2013 (the Act), and associated enabling legislation. The National Disability Insurance Scheme (NDIS) Quality and Safeguards Commission (the “NDIS Commission”) is the Federal Government regulatory body overseeing the administration and regulation of the NDIS. The NDIS Commission manages the registration of the providers of NDIS services. Under the scheme, the registered providers are required to undertake third party quality assessment by way of either certification or verification against the NDIS Practice Standards. Depending on the complexity of services and the registration groups, the audits are conducted against Core Modules and other applicable modules as per the scheme requirements.  

National Standards for Disability Services

These are the Federal Standards, which Australian Disability Enterprises (ADE’s) and Disability Employment Service (DES) providers need to comply with to receive funding from the Australian Government.

National Disability Advocacy Program Scheme
The standards and Key Performance Indicators are applicable for Advocacy Agencies funded under the National Disability Advocacy Program to provide Advocacy services for people with disability. This is a federal standard

QLD Human Services Quality Standards
These standards are the Queensland State Standards which apply to and need to be met by all service providers funded by Department of Communities, Child Safety and Disability Services. These include, but may not be limited to, the following Services: Accommodation, Day programs, Respite, Housing and Homelessness. 

VIC Department of Human Services Standards
These standards are the Victoria State Standards which apply and need to be met by all service providers funded by the Department of Human Services in Victoria. These include, but may not be limited to, the following Services: Accommodation, Day programs, Respite, Housing and Homelessness.

Jobactive – Quality Assurance Framework Principals
The program which is run under this standard can be a combination of the above standards in addition to the Quality Assurance Framework Principals. Services need to have a system in place that meets one of the following standards ISO 9001:2015, Disability Services Standards and ESIS Standards as well as the Quality Assurance Framework Principals. These standards combined outline the Government’s requirements for service quality.