DNVGL.com.au

ISO 9001:2015 Foundation

QM 102

Introduction to Quality Management Systems

Customer demands, continual technological advancements and increased competition are making organisations realise the need to operate efficiently, know how they are performing and improve where possible.

One way in which to assist this process is to implement a formal quality management system. This course is designed to provide an understanding of the principles of quality management systems and their role in ensuring control and improvement. The course is based around the requirements of the Quality Management System Standard ISO 9001 and deals with its interpretation and implementation.

Objectives

The course aims to:

  • Provide an understanding of the principles of quality management
  • Acquaint delegates with quality management system fundamentals and vocabulary
  • Dispel some of the common myths surrounding quality management
  • Familiarise delegates with the ISO 9000 series of standards
  • Examine and interpret the requirements of ISO 9001
  • Review the quality system documentation requirements and possible structure
  • Provide insight into how to approach the development of a quality management system

Main topics covered

  • Quality management fundamentals and vocabulary
  • The eight quality management principles
  • The process approach
  • ISO 9000; the series of standards and ISO 9001 requirements
  • Quality system structure and documentation
  • Quality system development

Contact us:

Faramarz Mohitian
Faramarz Mohitian

Sales & Marketing Executive

Send email

Duration:

1 Day

Delegate info:

$500 + GST

Customer demands, continual technological advancements and increased competition are making organisations realise the need to operate efficiently, know how they are performing and improve where possible.

One way in which to assist this process is to implement a formal quality management system. This course is designed to provide an understanding of the principles of quality management systems and their role in ensuring control and improvement. The course is based around the requirements of the Quality Management System Standard ISO 9001 and deals with its interpretation and implementation.

Objectives

The course aims to:

  • Provide an understanding of the principles of quality management
  • Acquaint delegates with quality management system fundamentals and vocabulary
  • Dispel some of the common myths surrounding quality management
  • Familiarise delegates with the ISO 9000 series of standards
  • Examine and interpret the requirements of ISO 9001
  • Review the quality system documentation requirements and possible structure
  • Provide insight into how to approach the development of a quality management system

Main topics covered

  • Quality management fundamentals and vocabulary
  • The eight quality management principles
  • The process approach
  • ISO 9000; the series of standards and ISO 9001 requirements
  • Quality system structure and documentation
  • Quality system development

SCHEDULED TRAINING COURSES 2018

DATE TIME CITY DURATION
DATE
05 March 2018
TIME
9am - 5pm
CITY
Sydney
DURATION
1-Day Course
DATE
19 March 2018
TIME
9am - 5pm
CITY
Melbourne
DURATION
1-Day Course
DATE
06 March 2018
TIME
9am - 5pm
CITY
Perth
DURATION
1-Day Course
DATE
28 May 2018
TIME
9am - 5pm
CITY
Sydney
DURATION
1-Day Course
DATE
01 May 2018
TIME
9am - 5pm
CITY
Melbourne
DURATION
1-Day Course
DATE
21 May 2018
TIME
9am - 5pm
CITY
Perth
DURATION
1-Day Course